Australian Credit Stationers: How to improve your staff retention

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HOW TO IMPROVE YOUR STAFF RETENTION

Staff turnover in many businesses is higher today than it was 20 years ago. So what makes some staff stay and others want to leave. It usually isn't what they are paid because salary runs quite low in a list of factors that decide why an employee enjoys or doesn't enjoy working for a particular business.
What employees want more than anything else today is the opportunity to learn and use new skills. With the growth of technology and the internet and the availability of new and upgraded software there is the opportunity for businesses to develop their staff like never before. Staff especially like to obtain new knowledge which is portable so it can be used in several jobs and not just in their current role.
Secondly, all staff but especially high performing employees like to be recognised for a job well done. How they are recognised is not so important. What they are really interested in is just receiving feedback. If they don't get feedback they think the company doesn't care.
Of course, there is a lot more to retaining staff than just providing feedback and the opportunity to learn new skills. One way to reduce staff turnover is to reduce the negative influences on a staff member. In other words, as well as trying to keep your staff happy, you should also try to stop them becoming unhappy. One of the most common reasons employees leave companies is conflict with other staff members, especially their boss.
If you are the boss, you may want to adjust your management style so that your staff not only enjoy working for the company but also enjoy working for you. Sometimes, it is not possible to please everyone but it is important to keep your high performing employees happy. After all, the quality of your staff has an enormous effect on the overall profitability of your business. You certainly want your best staff members to be with you for a long time.